When purchasing a new equipment for production, companies make a choice that goes well beyond the purchase moment. Some industrial products are considered capital goods and last for decades within a factory. The chosen company to supply these items need to be selected with caution, since the relationship with this supplier will continue to exist when the customer needs maintenance and other technical services.
Thinking of this constant partnership with customers, Sumig has launched the Sumig 360 initiative. Created to provide after-sales services, the program meets a variety of business needs and offer complete solutions for the market. Sumig 360 services include: preventive maintenance (robotics products and welding machines) corrective maintenance (robotic welding cells and automated plasma cutting system), training, consulting on robotic welding and assistance on programming and parameterization.